Overview & Goal: A mobile UX/UI concept designed to streamline the complex process of submitting and tracking expense refunds for international business travel. The solution focuses on reducing friction during request submissions and providing full transparency on refund status.
Key UX & Process Highlights:
User Flow & Onboarding: Designed a guided step-by-step onboarding flow to ensure clear instructions before entering sensitive financial data.
Information Architecture & Categorization: Structured a clean grid-based expense categorization (Lodging, Flights, Transportation, Meals) to minimize entry errors and cognitive load.
Form Efficiency & Frictionless Input: Created intuitive form patterns for fast document uploads, contextual date pickers, and expense breakdowns.
Status & Visibility: Implemented a real-time tracking dashboard with color-coded status indicators (Approved, Pending, Rejected) to give users immediate feedback.
